Before returning goods, please contact us to tell the issues you are having. Most of problems we are able to sort out by providing the technical support and you needn’t send your products back.

If there are irremediable defects happening to the devices, you can return them back to us for repair or replacement under our twelve months warranty. You can contact us directly, and we will offer you a return code and our return address, along with additional important instructions.

Please do not do returning without our directions. You should contact us before returning, we will guide you the steps, including the shipping ways.

All products shipped to our customers are in the best condition.